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Keiser University Diversity Management Questions

Keiser University Diversity Management Questions

ANSWER

  1. Appropriate Responses to Crisis Management: In situations similar to that of the Jersey Guys, organizations should consider several specific responses beyond apologies:a. Investigation and Accountability: Conduct a thorough internal investigation to determine the extent of the issue and who was involved. Hold individuals accountable for their actions if necessary.

    b. Communication: Communicate openly and transparently with all stakeholders, including employees, customers, and the public. Provide regular updates on the situation and the steps being taken to address it.

    c. Corrective Actions: Implement corrective actions, such as diversity training, sensitivity training, or cultural competence programs, to prevent similar incidents from happening in the future.

    d. Engagement with Affected Parties: Engage with affected parties, including any marginalized groups or individuals who were harmed, to listen to their concerns, acknowledge their experiences, and offer support.

    e. Reputation Management: Develop a clear and consistent message that demonstrates the organization’s commitment to diversity, inclusion, and responsible behavior. This might include highlighting past diversity initiatives or community involvement.

  2. Relevance of Cox and Blake’s Ideas on Valuing Diversity: Cox and Blake’s ideas about valuing diversity emphasize the importance of recognizing and leveraging the differences among individuals within an organization. In the context of the Jersey Guys’ issue:a. Inclusive Leadership: Organizations should promote inclusive leadership that values and respects diverse perspectives and backgrounds. Leaders should be role models in demonstrating inclusivity, which can help prevent incidents like the one involving the Jersey Guys.

    b. Cultural Competence: Promoting cultural competence is essential to understanding and appreciating the diversity of both employees and customers. This can help organizations avoid actions that alienate or offend specific cultural or demographic groups.

    c. Diverse Decision-Making: Encouraging diversity in decision-making processes can help identify potential issues before they escalate. Diverse teams are more likely to consider a broader range of perspectives and anticipate the impact of their actions on different groups.

    d. Employee Training: Implementing diversity training programs based on Cox and Blake’s principles can help employees develop the skills and awareness necessary to avoid discriminatory or offensive behavior.

Remember to cite relevant sources from your textbook and use proper APA formatting when constructing your responses. If you have specific excerpts or quotes from the textbook that you’d like me to help analyze or incorporate into your answers, please provide them, and I’ll be happy to assist further.

 

Keiser University Diversity Management Questions

QUESTION

Description

 

 

Read Focal Issue 6.1, Jersey Guys’ Disc Jockeys….. in your textbook.  And answer the questions in an APA formatted Word Document that are pertaining to the Focal Issue 6.1 in your textbook.

The questions are as follows:

1. Aside from apologies, what specific responses are appropriate from organizations when actions such as those of the Jersey Guys take place?

2. Explain how Cox and Blake’s ideas about valuing diversity are relevant to this issue.

**You must read the issue on page 182 of your textbook prior to answering the questions above.

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