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Case Management Roles & Methods.

Case Management Roles & Methods.


Roles of Case Managers:

  1. Advocate: Case managers often serve as advocates for their clients. They work to ensure that their clients’ needs and rights are met. For example, a case manager working in a healthcare setting may advocate for a patient to receive necessary medical treatments or services.
  2. Coordinator: Case managers act as coordinators by bringing together various services and resources to address their clients’ needs. For instance, in the context of child welfare, a case manager may coordinate services such as counseling, parenting classes, and housing assistance to help a family reunify.
  3. Assessor: Case managers assess their clients’ needs, strengths, and challenges to create a comprehensive care plan. For instance, in a mental health setting, a case manager may assess a client’s mental health history and current functioning to develop a treatment plan.
  4. Monitor and Evaluator: Case managers often monitor and evaluate the progress of their clients’ treatment or service plans. This can involve tracking outcomes and adjusting the plan as needed. In a substance abuse treatment program, a case manager might monitor a client’s progress in staying sober and adjust their treatment plan accordingly.

Methods of Case Management Delivery:

  1. Brokerage Model: In this method, case managers identify appropriate services and resources in the community and link clients to them. For example, a case manager might connect a homeless individual to local shelters, food assistance programs, and job placement services.
  2. Strengths-Based Model: The strengths-based approach focuses on identifying and building upon the strengths and abilities of clients. Case managers work with clients to harness their existing capabilities to achieve their goals. For instance, a case manager working with a person with disabilities may help them identify skills that can lead to employment opportunities.
  3. Clinical Model: In this method, case managers often have a background in clinical therapy and provide therapeutic interventions alongside coordination of services. For example, a case manager in a mental health clinic may offer counseling services in addition to helping clients access medication and housing assistance.
  4. Ecological Model: This model considers the client within the context of their environment and community. Case managers assess not only the individual but also the social, economic, and cultural factors affecting their life. For instance, a case manager working with a child in the child welfare system would consider the child’s family, neighborhood, and school environment when making recommendations and providing services.

Please note that the specific roles and methods of case management can vary depending on the context and the organization providing the services. You should refer to the textbook you mentioned for more detailed information and examples in accordance with your academic requirements.

Case Management Roles & Methods.





Use textbook only

  1. Compare and contrast the roles of case managers as described in the text. Provide an example of each role.
  2. Answer the following: The text describes four methods that case management services are delivered. How are these methods of case management different? Provide an example of each method.

Proper citation from text: Woodside, M. R. Generalist Case Management: A Method of Human Service Delivery. [Columbia College]. Retrieved from https://ccis.vitalsource.com/#/books/9780357231661…

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