Aligning Values for Ethics.
ANSWER
- Deliver WOW Through Service: This core value emphasizes going above and beyond to exceed customer expectations. If this value resonates with your values, it likely reflects a commitment to providing exceptional service in your personal and professional life.
- Example of Supporting Ethical Behavior: In your personal life, if you value delivering WOW through service, you might consistently help friends or family without expecting anything in return. In your professional life, you could prioritize customer satisfaction, ensuring that you meet their needs, even if it means putting in extra effort or time. This aligns with ethical behavior by demonstrating a commitment to serving others and fostering trust.
- Build a Positive Team and Family Spirit: This core value emphasizes creating a supportive and collaborative work environment where employees feel like they belong to a close-knit community. If you resonate with this value, it reflects your values of teamwork, inclusivity, and a positive atmosphere.
- Example of Supporting Ethical Behavior: In your personal life, if you value building a positive team and family spirit, you might actively work to resolve conflicts and promote harmony among friends and family. You could encourage teamwork, inclusivity, and a positive work culture in your professional life. This supports ethical behavior by fostering a work environment where employees feel valued, respected, and included, promoting fairness and ethical treatment.
You can promote ethical behavior in your personal and professional life by aligning your values with these Zappos core values. It is important to remember that integrity and ethical behavior should be consistent across all aspects of your life, and these values can serve as a guide to achieving that congruence.
QUESTION
Description
https://www.youtube.com/watch?v=WiIeImBFRK4
https://hbr.org/2010/05/how-zappos-infuses-culture-using-core-values
https://berkeleycollege.kanopy.com/video/happiness-matters
Integrity can be described as a congruence (match) between what we think, say and do in our personal lives and our professional lives. It is indicative of honesty, moral strength, and courage. The concept of “core values” can be described as those values that guide our behaviors and serve as a vision for our life. As noted in this week’s course material: “When you are able to identify your core values, you have a clear picture of the kind of person you want to be and the kind of life you want to have”.
This week’s topic challenges us to gain greater clarity and awareness of our personal values and how they align with our career and life choices. For this week’s discussion board, please review the 10 Core Values of Zappos Company Culture (Week 5: Required Resources) and pick two of the Zappos core values that resonate with your own personal values. Next, provide two examples of how your selected core values can support ethical behavior.
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