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Acacia Checkout Form Redesign

Acacia Checkout Form Redesign


Creating a user-friendly and pleasant checkout process for a home decor site like Acacia (similar to Vivaterra) is essential for a positive shopping experience. Here’s a suggested redesign of the checkout process, focusing on usability and best practices:

Checkout Process – Step 1: Review Cart Step 1 - Review Cart

  • Header:
    • Clear logo and branding.
    • Navigation to go back to shopping.
  • Cart Summary:
    • Itemized list of products with images, names, quantities, and prices.
    • Subtotal, shipping, and total cost.
  • Promo Code:
    • Option to apply a promo code for discounts.
  • Proceed to Checkout:
    • Clear and prominent button to proceed to the next step.

Checkout Process – Step 2: Shipping Information Step 2 - Shipping Information

  • Header:
    • Continuation of the checkout process.
  • Shipping Address:
    • Clearly labeled fields for name, address, city, state, ZIP code.
    • Option to use a different billing address.
  • Contact Information:
    • Fields for email and phone number.
  • Shipping Method:
    • Options for standard and expedited shipping.
  • Continue to Payment:
    • Prominent button to proceed to payment.

Checkout Process – Step 3: Payment Step 3 - Payment

  • Header:
    • Continuation of the checkout process.
  • Payment Method:
    • Securely input credit card information.
    • Option for alternative payment methods (e.g., PayPal).
  • Billing Address:
    • Automatically filled if same as shipping or option to enter a different billing address.
  • Order Summary:
    • Clear summary of items, quantities, and prices.
  • Place Order:
    • Prominent button to complete the transaction.

Checkout Process – Step 4: Order Confirmation Step 4 - Order Confirmation

  • Header:
    • Confirmation of the successful order.
  • Order Details:
    • Order number, date, and shipping information.
  • Billing Summary:
    • Recap of items, quantities, prices, and total cost.
  • Confirmation Message:
    • A friendly thank-you message.
  • Email Confirmation:
    • Confirmation email sent to the provided email address.

Best Practices and Additional Features:

  1. Progress Indicators: Use a progress bar or steps indicator to show users where they are in the checkout process.
  2. Validation: Implement in-line validation for form fields, providing real-time feedback on errors.
  3. Guest Checkout: Allow users to check out as guests, reducing friction for first-time buyers.
  4. Mobile Optimization: Ensure a responsive design for mobile users.
  5. Trust and Security: Display trust badges, security seals, and SSL certification to instill confidence in users.
  6. Shipping Options: Offer multiple shipping options with clear delivery times and costs.
  7. Order Summary: Continuously display an order summary for users to review their cart.
  8. Contact Information: Allow users to save their contact and shipping information for future purchases.
  9. Live Chat Support: Provide a live chat option for customer support during the checkout process.
  10. Return Policy and Terms: Include links to return policies and terms and conditions for transparency.

Acacia Checkout Form Redesign





The objective of this assignment is to make this checkout process as usable and pleasant as possible (assume the user arrived here by clicking “check out”), using the techniques and best practices we talked about in class. Acacia was a home decor site and does not exist anymore. However, it was a very similar company to Vivaterra

You can create your design in any application you feel comfortable with, as long as it looks real. Get inspired by looking at great forms.  You may add, remove, change, style, and reword anything on the page. However, do not arbitrarily remove info because it would ruin your design, and pay attention to legally required text.

Make sure to include all necessary information to successfully complete the transaction. You can condense the form into one page or expand it to multiple pages. Feel free to include any tips or in-line validation as you see fit.

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